I love researching new fields and creating well-designed, informative content that establishes trust and makes everyone's jobs just a bit easier.
Making the Case for Virtual Receptionists [Education vertical]
Designed to help front office staff make the case for a virtual receptionist service to school administrators. This was part of a campaign to move into the Education vertical.
Stay connected with Ruby’s mobile app
Worked with an external vendor to create an updated demo of Ruby's customer-facing app. This project involved storyboarding, script writing, and generating screencasts of the mobile app in action.
Ruby's Vision & Mission
Overhauled Ruby's vision and mission statements (originally written in 2003) in 2021. Responsible for crafting the language, rolling it out to the company & building an external facing page.
Conquering B2C marketing with Facebook video ads
Contributed ghostwritten articles for the ParaCore blog.
Let us be your guide: Tips for being a good PPC client
Contributed ghostwritten articles for the ParaCore blog.
How to guarantee shareholders understand your ROI
Contributed content for my client, Edison21. Interviewed Adam regarding the more technical aspects of the blog post and then ghost wrote post.
20 Ways to Stay Motivated as an Solopreneur
As we learned from Inc. this week, there’s never been a better time for solopreneurs. Technology has enabled more individuals to strike out on their own, conducting business from home, coffee shops, and shared workspaces. The experience is liberating and exciting, but can also be isolating—particularly when you hit a brick wall. To help keep you motivated, we’ve got 20 tips on how to give yourself a boost and find inspiration when you’re in business for yourself.
5 Statistics Proving Customer Service Should Be Your Focus
Whether you’re a new business starting out, or a company with years of history, here are five statistics about customer service you should consider when creating your company’s strategy for the new year.
Avoid a Sticky Situation with Proper Adhesive Care
Eyelash adhesive—two small words that make all the difference when it comes to creating a beautiful set of lashes. After all, the bond between natural lash and extension is at the very core of how you deliver your service. Look, length, diameter—all these factors depend on the bond you create—which means you need to take extra special care of your adhesive to ensure you’re ready to work.
A Lesson in Choosing Value Over Price
I’ll be the first to admit I’m a bit of a miser. From hoarding my Monopoly money as a child to receiving my haircuts from beauty students well into adulthood, I’ve always preferred to sacrifice in order to save a buck.
The Business Call is Back: The Complete Guide Capturing & Converting Phone Leads
Are you interested in taking advantage of the click-to-call boom? Ruby is here to help! In our free ebook, we describe how you can capitalize on the inbound call renaissance and turn your phone into a productive marketing channel.
NCLEX® Review Month: Prep Picmonic Style😎
Review for the Nclex with Picmonic! In honor of the big test, we are creating the world greatest Nclex Review Playlists!
Why I Lash | Lash Affair Educators
At our last educator retreat, we asked our Lash Affair educators why they started lashing and what it brings to them personally. Everyone has a different journey that led them to this industry and now they are dedicated to help you with yours. Why do you lash?
How Ruby Receptionists Adds Value to My Small Business
Life's too short for crummy service. When it comes to hiring someone to answer your calls, do it right and do it once! Jana Lombardi, owner of 360 Yardware, shares how the virtual receptionists at Ruby Receptionists have helped her promote her business.
Meet Ruby — Your Live, Friendly Virtual Receptionist
74% of callers are likely to choose another business after they have a bad experience. Ruby is the only live virtual receptionist service dedicated to creating real, meaningful connections with callers—building trust with each interaction and helping you win business.
Is Ruby Receptionist right for you?